Job Details
The L2 Windows and VMware Administrator provides intermediatetoadvanced level support for a companys Windows Server and VMware virtual environment The role involves troubleshooting complex system issues applying security patches and updates
Typically requires L2 Above with 610 years of experience in a similar administrator or IT support role
Relevant certifications such as VMware Certified Professional VCP andor Microsoft Certified Windows Server Hybrid Administrator Associate or equivalent legacy MCSAMCSE are preferred
Key responsibilities
Windows server administration
Manage maintain and troubleshoot Windowsbased servers eg Windows Server 2016 2019 2022
Administer and troubleshoot Active Directory AD including user accounts group policies GPOs DNS and DHCP
Perform system updates patches and configurations potentially using tools like WSUS or SCCM
Manage and maintain various server roles and services such as IIS web servers file servers and print servers
Handle performance tuning and optimization for Windows operating systems
Handling daily BAU activity which includes incident changes problems RCA etc
VMware virtualization
Install configure and maintain VMware environments including ESXi hosts vCenter servers and vSphere
Administer virtual machines VMs including creation cloning templating and migration vMotion
Monitor and manage system performance within the virtual environment and troubleshoot issues related to hosts VMs and networking components
Maintain awareness of VMware software patches and their effect on the server environment and apply updates using tools like VMware Update Manager VUM LCM
Perform physicaltovirtual P2V migrations as needed
Handling daily BAU activity which includes incident changes problems RCA etc
Troubleshooting and support
Provide 247 oncall support for critical production issues on a rotation basis
Collaborate with other IT teams eg networking storage and vendors to resolve complex issues and integrate solutions
Perform root cause analysis RCA to identify and prevent recurring problems
Security and maintenance
Administer access controls for user accounts and groups within both Windows and VMware systems
Maintain detailed technical documentation standard operating procedures and configuration details for systems
Use scripting and automation tools such as PowerShell or PowerCLI to streamline routine administrative tasks
Excellent analytical problemsolving and troubleshooting skills
Strong verbal and written communication skills
Ability to work independently and as part of a team
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