Job Description

We are seeking a highly skilled Workday Time & Payroll Consultant to support and optimize Workday Time Tracking, Absence, and Payroll solutions for retail operations across the United States and Canada. The ideal candidate will possess deep expertise in Workday payroll processing, timekeeping, workforce scheduling, retail labor compliance, and payroll integrations.

This role partners closely with HR, Payroll, Store Operations, Finance, and IT teams to ensure accurate payroll processing, efficient workforce management, and compliance with federal, state, provincial, and labor regulations. Experience supporting large hourly workforces, multiple store locations, shift-based employees, and high-volume payroll environments is essential.

Key Responsibilities:

• Workday Time Tracking & Labor Management.
• Configure and support Workday Time Tracking for retail store, distribution center, and corporate employees.
• Maintain time entry codes, time calculations, overtime rules, shift differentials, meal and rest break compliance, and premium pay calculations.
• Configure and manage scheduling and workforce management requirements for hourly associates.
• Support complex retail pay rules including:
  • Shift premiums
  • Holiday pay
  • Split shifts
  • Overtime and double-time calculations
• Configure and maintain absence plans, PTO accruals, sick leave, and leave programs for U.S. and Canadian employees.
• Resolve time capture discrepancies impacting payroll and labor reporting.

Payroll Processing (US & Canada):

• Configure and support Workday Payroll for large multi-state and multi-province retail populations.
• Process payroll activities including:
  • Regular payroll
  • Off-cycle payroll
  • Bonus payments
  • Retroactive adjustments
  • Final pay processing
• Manage payroll components such as:
  • Earnings
  • Deductions
  • Garnishments
  • Taxes
  • Benefits deductions
  • Wage attachments
• Ensure compliance with:
  • Federal and state payroll regulations (U.S.)
  • Provincial payroll regulations (Canada)
  • Retail labor laws and wage requirements
• Support year-end payroll activities.
• ADP SmartConnect experience.

Integrations & Data Management

• Support integrations between Workday and:
  • Workforce Management systems
  • POS systems
  • Scheduling applications
  • Benefits providers
  • Tax vendors
  • Banking institutions
• Ensure payroll and time data integrity across systems.

Reporting & Analytics:

• Create and maintain Workday reports and dashboards supporting:
  • Labor costs
  • Payroll reconciliation
  • Overtime analysis
  • Compliance reporting
• Develop calculated fields and composite reports to support business requirements.
• Provide payroll and workforce analytics to retail leadership teams.

Testing & Workday Releases:

• Lead testing activities for Workday enhancements, updates, and payroll tax changes.
• Develop and execute:
  • Unit testing
  • Integration testing
  • Regression testing
  • UAT testing
• Coordinate release validation with Payroll, HR, and Store Operations teams.

Production Support:

• Provide Tier 2 and Tier 3 support for payroll and time-tracking issues.
• Investigate and resolve payroll calculation issues, integration failures, and employee payroll inquiries.
• Maintain system documentation, configuration workbooks, and support procedures.
• Participate in payroll cycles and critical payroll support activities.

Required Qualifications:

• Bachelor's degree in Human Resources, Information Systems, Business, Finance, or related field.
• 5+ years of Workday experience supporting:
  • Workday Time Tracking
  • Workday Payroll (US and/or Canada)
  • Absence Management
• 3+ years of retail industry experience supporting large hourly employee populations.
• Strong knowledge of:
  • Retail workforce management practices
  • Multi-state payroll processing
  • Canadian payroll regulations
  • Payroll tax compliance
  • Labor law requirements
• Experience supporting payroll for more than 5,000 employee populations preferred.
• Strong analytical, troubleshooting, and problem-solving skills.

Preferred Qualifications:

• Workday Pro Certifications in:
  • Time Tracking
  • Payroll US
  • Payroll Canada
  • Absence Management
• Experience supporting:
  • Retail stores
  • Distribution centers
• Knowledge of:
  • SOX controls
  • Payroll audits
  • Labor cost management
  • Workforce planning

Technical Skills:

• Workday Modules
  • Workday HCM
  • Time Tracking
  • Payroll US
  • Payroll Canada
  • Absence Management
  • Compensation
  • Benefits
• Workday Configuration
  • Business Processes
  • Calculated Fields
  • Custom Reports
  • Composite Reports
  • Dashboards
  • Security Configuration
• Integrations
  • EIB
  • Core Connectors
  • API Integrations
  • Payroll Expertise
  • Multi-State Payroll
  • Multi-Province Payroll
• Payroll Taxation
  • Garnishments
  • Retro Payroll
  • Payroll Reconciliation
  • Year-End Processing (W-2/T4)

Benefits:

• 401(k).
• Dental Insurance.
• Health insurance.
• Vision insurance.
• We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people.
• The salary will be determined based on several factors, including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.

Additional Responsibilities:

• Participate in OP monthly team meetings and participate in team-building efforts.
• Contribute to OP technical discussions, peer reviews, etc.
• Contribute content and collaborate via the OP-Wiki/Knowledge Base.
• Provide status reports to OP Account Management as requested.

About us:
At OP, we help you harness the power of technology for maximum impact. A technology consulting and solutions company, we offer advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields including AI, cyber security, enterprise architecture, and beyond. For nearly two decades, we've been challenging the status quo of the consulting industry, serving up fresh, ingenious thinking through a radically lean structure. Together, this strategy delivers unprecedented performance at an unparalleled pace for faster results that propel your business forward.

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