AMA*TechTel, the area's leading telecommunications company, is looking for a self-motivated individual to join our team as a Telecom Technician in Amarillo. The Telecom Technician will install and maintain data and telephone services for our customers.Job ResponsibilitiesInstall AMA TechTel's voice and data servicesTroubleshoot VoIP, IP telephony, call routing, voicemail, and phone set issues at customer locationsConfigure local networks for VLANs, DHCP, NAT, firewall rules, and Quality of Service (QoS) for voice prioritizationTrain end-users on phone system featuresWork and resolve active service ticketsAssist other departments when neededParticipate in after hours on-call rotationMaintain accurate service recordsManage and track company equipment Required SkillsBasic wiring knowledge (568A/B, cross over cable, multi pair, T1, RJ45 Patch panel, 66 block,and 110 panel terminating)Strong understanding of IP telephony protocols, LAN/WAN connectivity, and low-voltage infrastructureFamiliarity with diagnostic tools, punch-down tools, and tone generatorsSolid understanding of TCP/IP, UDP, routing/switching, subnets, and diagnostic tools like ping or tracerouteRun, pull, splice, and terminate low-voltage category cables, fiber optics, or legacy POTS linesAbility to work independently and manage and maintain company vehiclesAbility to climb ladders up to 12 ft., work in tight spaces or at heights, and lift equipment weighing up to 50–75 lbs.Required experienceMinimum of 3 years' Installation or networking experience.Phone system administration a plus.BenefitsWe offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
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