Position Overview
AO Globe Life is looking for a Virtual Member Services Associate to support individuals, families, labor union members, credit union members, and association members as they explore insurance coverage options. You will work remotely, meet with clients virtually, and help make the insurance decision-making process clear and comfortable.
This role is a strong fit for someone who enjoys helping people, communicates with confidence, and wants a career supported by training, coaching, and advancement opportunities.
Responsibilities
Work with prospective clients from company-provided warm leads
Schedule and conduct virtual appointments
Build rapport and identify each client’s insurance needs
Present life, supplemental health, and accident insurance options
Answer questions and provide clear, helpful information
Follow up with clients and maintain professional relationships
Keep organized records and complete required documentation
Attend ongoing training and coaching sessions
What We Offer
100% remote work environment
Warm leads provided
Weekly compensation with unlimited earning potential
Medical insurance premium reimbursement
Online training resources available across devices
Daily mentorship and leadership support
Performance-based incentives
No business overhead expenses
OPEIU Local 277 union representation
Long-term career opportunity with a stable organization serving members for 70 years
Qualifications
Excellent written, verbal, and listening skills
Customer-focused attitude and strong interpersonal skills
Dependable, organized, and detail-oriented
Comfortable learning online systems and computer functions
Self-motivated with a positive, professional approach
Able to work successfully both independently and within a team
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
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