Job Description

Salary: $181,000 - 221,000 per year Requirements:

• At least 4 years of experience in configuration management, change control, aviation sustainment, product support, manufacturing operations, product lifecycle management, engineering operations, or complex hardware sustainment.
• Demonstrated experience managing configuration baselines, revision control, change applicability, fielded-asset records, engineering changes, or product releases in a complex technical environment.
• Strong understanding of configuration baselines, as-built and as-maintained records, revision control, serial-number traceability, effectivity management, and engineering change control.
• Experience supporting engineering change requests and orders, release-readiness reviews, retrofit planning, service actions, or updates to fielded products.
• Experience tracking or managing hardware revisions, software versions, payloads, ground equipment, customer-specific configurations, or deployed-asset baselines.
• Ability to identify which aircraft, systems, customers, configurations, or serial numbers are affected by changes, issues, releases, retrofits, or service actions.
• Experience collaborating across engineering, fleet support, manufacturing, quality, supply chain, operations, customer success, or configuration management teams.
• Technical fluency with bills of material, part revisions, drawings, software releases, hardware changes, configuration records, product structures, or fielded-system documentation.
• Strong process discipline, attention to detail, written and verbal communication, and ability to maintain accurate records and identify traceability risks.
• Ability to work independently as a senior individual contributor, drive accountability without direct authority, and balance configuration rigor with operational and customer needs.
• Ability to obtain a Secret DoD security clearance if required by customers.
• Preferred: Experience in aviation, defense, unmanned systems, robotics, aerospace manufacturing, complex hardware/software products, or deployed technical systems.
• Preferred: Familiarity with PLM, ERP, MES, CMMS, service management, requirements, software release, or configuration management systems.
• Preferred: Experience with aircraft serial-number tracking, software release management, payload or ground-system configuration, depot repair records, or field modification tracking.
• Preferred: Experience with ECO/ECR processes, MRB, FRACAS, RCCA, service bulletins, maintenance releases, retrofit campaigns, or fleet-wide service actions.
• Preferred: Familiarity with configuration audits, controlled baselines, product structures, or digital-thread concepts.
• Preferred: Experience supporting military, defense, aviation, or other high-reliability customer environments, and in startup, high-growth, defense technology, aerospace, robotics, or advanced manufacturing settings.
• Preferred but not required: CM2, CMII, PMP, Lean Six Sigma, APICS, aviation maintenance, systems engineering, or related certification.

• Own and maintain the fielded and as-maintained configuration baseline for V-BAT aircraft, payloads, software, ground and support equipment, and sustainment assets.
• Track serial numbers, hardware revisions, software versions, configurations, field modifications, retrofit status, and customer-specific baselines.
• Manage change control for fielded V-BAT systems, ensuring approved changes are traceable and applied to the correct assets and customers.
• Support engineering change requests and orders, impact assessments, release-readiness reviews, retrofit plans, and service-action planning.
• Ensure fixes, updates, retrofits, and service actions are linked to the appropriate serial numbers, configurations, customers, and effectivity ranges.
• Maintain configuration records for deployed aircraft, spares, payloads, ground and support equipment, and field-modified assets.
• Coordinate with engineering, fleet support, manufacturing, quality, supply chain, customer success, operations, and configuration management teams to control fleet changes.
• Ensure changes are documented, approved, communicated, implemented, and traceable from engineering approval through field deployment.
• Define and maintain change applicability across serial numbers, builds, customers, configurations, and retrofits; identify affected assets and stakeholders.
• Align technical change intent and implementation steps with engineering teams, and ensure field teams understand applicable updates, inspections, retrofits, and service actions.
• Keep production, nonconformance, part-revision, supplier-change, and field-configuration records aligned with relevant teams.
• Identify configuration gaps, inconsistent data, undocumented modifications, incomplete retrofit records, and fleet traceability risks; escalate issues that could affect readiness, support, repairs, releases, or troubleshooting.
• Support audits, reviews, and investigations requiring configuration or change history, serial-number traceability, or fielded-asset applicability.
• Improve configuration management, change control, release tracking, field-modification tracking, and reporting processes as sustainment operations grow.
• Provide leadership updates on configuration health, change-control status, open risks, affected assets, and field deployment progress.

• AI
• CMMS
• ERP
• Hardware
• Support
• Robotics
• Security
• DevOps

More:

We are Shield AI, a venture-backed defense technology company working to protect service members and civilians with intelligent systems. Our offerings include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies, supporting operations worldwide through facilities across the U.S., Europe, the Middle East, and Asia-Pacific. This senior individual-contributor role oversees configuration discipline for the fielded V-BAT fleet and works across teams to maintain accurate, controlled records of deployed systems and changes. The position is full-time and regular; the offer package includes pay within the listed range, a bonus, benefits, and equity. Temporary roles include pay within the listed range and a temporary benefits package applicable after 60 days. Compensation depends on factors such as skills, experience, certifications, and work location. Offers are contingent on a cleared background check and may include a reference check; military fellows and part-time employees are not eligible for benefits.

last updated 43 week of 2026

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